Good Evening Joanne:

When first receiving this request I looked at the piece of paper, which I intended to put my thoughts. I stopped, not from trepidation but for clearly defining an individual whom I had know for more than eight years.

Never once, have I encountered her in either an air of defeat nor inability to grasp and understand what was necessary to go forward. No point, no matter how infinitesimal escapes her grasp. She understands that tenacity and understanding are the two pillars of success.